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Why commercial teams choose us

Outcomes and transparency, not activity and mark-ups.

01

Compliance certainty

Statutory obligations fixed-fee and dashboarded — the audit trail ready whenever you need it.

02

Open-book FM

Hard and soft FM at real cost, with one accountable partner and one 24/7 helpdesk.

03

Data-run building

Assets mapped, energy instrumented, spend visible — cleaner payback and fewer surprises.

What we do

One partner for the whole building.

Hard and soft FM, planned and reactive, delivered under a single relationship and a single dashboard — so you brief one team, not a directory of suppliers.

Cleaning & hygiene

A workplace people are glad to walk into.

  • Daily office & communal cleaning
  • Washrooms & consumables
  • Window & façade cleaning
  • Floor & carpet care
  • Kitchen & canteen deep cleans
  • Specialist & COSHH cleaning
Security & safety

Cover that protects people and assets.

  • Manned guarding
  • Mobile patrols
  • CCTV & access control
  • Key holding & alarm response
  • Front-of-house security
  • Out-of-hours cover
Maintenance — Hard FM

The building’s systems and fabric, kept running.

  • Planned preventative maintenance (PPM)
  • M&E & HVAC
  • Electrical & lighting
  • Plumbing & water hygiene (L8)
  • Lifts & escalators (LOLER)
  • Fabric & building repairs
  • 24/7 reactive call-outs
Grounds & exterior

Kerb appeal and safe access, year round.

  • Landscaping & grounds
  • Car park management
  • Winter gritting & snow clearance
  • External & pressure cleaning
  • Drainage & gutters
Waste & environmental

Compliant disposal with the recycling data to prove it.

  • General & recycling collections
  • Confidential & hazardous waste
  • Waste audits & recycling rates
  • Duty-of-care documentation
Front of house & workplace

The everyday experience of the building.

  • Reception & concierge
  • Post & meeting-room services
  • Pest control
  • Vending & washroom supplies
  • Space & workplace support

Every service is available on its own, or bundled under one open-book agreement with your statutory compliance and renewables handled by the same team.

Commercial property we run

Different buildings, the same standard of accountability.

Offices & workplaces

Single occupiers, multi-let and managed workspace.

Retail & shopping centres

Units, parades and managed retail estates.

Hotels & hospitality

Guest-facing standards with back-of-house rigour.

Industrial & logistics

Warehousing, distribution and light industrial.

Healthcare & life sciences

Clinical-grade hygiene and tight compliance.

Education

Schools, colleges and campus estates.

Leisure & sport

Gyms, venues and high-footfall facilities.

Mixed-use & estates

Blended commercial and residential portfolios.

The intelligence layer

Turn your site into a measurable, monetisable asset.

Through Identic Energy, every building we run gets a persistent data fingerprint — real-time consumption, asset health, carbon and flexibility. That’s where energy savings, green-finance evidence and smarter operations come from.

How the group works
Energy and asset analytics dashboard
FAQ

Frequently asked questions

What types of commercial property do you manage?

Offices and workplaces, retail and shopping centres, hotels and hospitality, industrial and logistics, healthcare and life sciences, education, leisure, and mixed-use estates — different buildings, the same standard of accountability.

Is facilities management available as individual services or bundled?

Both. Every service is available on its own, or bundled under one open-book agreement alongside your statutory compliance and renewables, delivered by the same team.

What does open-book FM mean for cost control?

It means hard and soft FM shown at real cost, with one accountable partner and one 24/7 helpdesk — no margin hidden in sub-contractor mark-ups, so spend is visible and predictable.

Let’s scope your building.

Book a review and we’ll show the compliance fixed fee, the FM model, and the data picture — with the payback maths made clear.