identic. FM Book a compliance review
What we run

Hard and soft facilities management, one accountable team.

Hard FM

The building’s systems and fabric.

  • M&E maintenance
  • Plant rooms
  • Lifts
  • Water hygiene
  • Lighting
  • Fabric & building repairs
  • Reactive call-outs
Soft FM

The everyday experience.

  • Cleaning
  • Grounds & landscaping
  • Waste
  • Security
  • Concierge
  • Pest control
Planned & reactive

PPM schedules. A 24/7 helpdesk. One number to call.

Every job raised, tracked and closed with transparent status and cost. Contractor management handled by us — you get one accountable point of contact per building, not a directory of suppliers.

And because open-book is the default, reactive works are shown at real cost and approved by you before they proceed. Transparency is the alignment. It pairs naturally with fixed-fee compliance and funded renewables — all under one accountable team.

Facilities engineer inspecting building plant on site
Feeds the dashboard

Every job we do makes your building better understood.

01

Mapped assets

Every asset we install or service becomes a mapped entry — make, model, capacity, health — in your building’s record.

02

Transparent spend

Approved job costs flow straight into open-book spend and budget-vs-actual, visible to directors.

03

Sharper over time

The more we do, the better we know the building — which keeps pricing keen and the service ahead of problems.

FAQ

Frequently asked questions

What is the difference between hard and soft FM?

Hard FM covers the building's systems and fabric — M&E maintenance, plant, lifts, water hygiene, lighting and repairs. Soft FM covers the everyday experience — cleaning, grounds, waste, security, concierge and pest control. We provide both under one accountable contract.

Do you provide a 24/7 helpdesk?

Yes. Planned and reactive works are raised, tracked and closed through a 24/7 helpdesk, with one accountable point of contact per building rather than a directory of separate suppliers.

Can we start with compliance and add facilities management later?

Yes. Many clients begin with fixed-fee compliance and expand into full facilities management once the relationship is established — it's one dashboard and one contact either way.

Do you serve both residential blocks and commercial premises?

Yes. We deliver hard and soft FM for residential common parts and for commercial buildings across a range of sectors.

One relationship for the whole building.

Start with fixed-fee compliance, or talk to us about full facilities management. Either way, it’s one dashboard and one accountable contact.